Support Request CX-718 TV box

Discussion in 'General Android TV & Unlisted' started by Cygemth, Mar 29, 2016.

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  1. Cygemth

    Cygemth Member

    Posts:
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    Tablet:
    ROCKCHIP
    Phone:
    NOTE4
    TV Stick:
    CX-718
    Hello!
    I have a TV Box sold as 'VIOS' brand, which inside is labeled as CX-718 v2.3.
    The issue is that I tried to adjust the display settings for my TV (old TV) and now the box keeps rebooting again and again.

    I have not found yet a way to reset it to factory since it no longer shows the main screen, only the brand logo, then the cursor, then the logo again.

    Also, I opened the box, and inside has a button which seems like a reset button, but no, it does absolutely nothing.

    Could you please give me some advice? :(

    Thanks in advance!
     
  2. Cygemth

    Cygemth Member

    Posts:
    2
    Likes Received:
    0
    Trophy Points:
    0
    Tablet:
    ROCKCHIP
    Phone:
    NOTE4
    TV Stick:
    CX-718
    Ok, I revived it turning it on while pressing both volume buttons on the REMOTE as on the tables, it started on 'safe mode' then I could reset to factory settings. Hope this helps others!
     
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