iPadAlternative is here.

Discussion in 'VonDroid Announcements' started by iPadAlternative, Dec 24, 2012.

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  1. iPadAlternative

    iPadAlternative Member

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    Hi and Merry X-mas to all,
    first off, we apologize for the lack of communication of late.
    We had recently lost a key member of our team that had really set us back, thus the communication issue. Please, if anyone has any outstanding issues with an order, than respond to us here and we will do our utmost to resolve it.
    We have a few new members on our team now and we are very keen to clear up any problems you may have encountered before.
    We do value our customers and hope in the future you get the service you deserve,
    Have a safe and Happy Christmas and a prosperous New year,
    from the staff iPadAlternative.com
     
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  2. ATAB

    ATAB Staff Member Global Moderator

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    X-mas to you as well - good to see u back!

    Hopefully the issues can be resolved....
     
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  3. iPadAlternative

    iPadAlternative Member

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    Thanks ATAB, have a great X-mas too.
     
  4. Tuen

    Tuen Staff Member Administrator

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    Welcome back!!!
    For all vondroid users.
    We (Vondroid admins) are just supporters for you, We just help people with problems, but aren't responsible issues between you and the seller. But we will do our best to help you!!
     
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  5. iPadAlternative

    iPadAlternative Member

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    Thanks Tuen,
    we'll do our very best to make things right.
     
    Tuen likes this.
  6. larryba

    larryba Member

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    after talking to jamie from IPADALTERNATIVE.COM i must now retract what i wrote about them in an earlier post jamie phoned me personally at home and told me that somewhere lines had got crossed but he had now sorted things out i have had a full refund which i was not entitled to and
    IPADALTERNATIVE.COM went out of there way to put things right for me so 5***** for customer service thank you IPADALTERNATIVE.COM
     
  7. iPadAlternative

    iPadAlternative Member

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    Thanks Larry, really appreciate the feedback. Glad we got it all sorted :)
     
  8. Piers

    Piers Staff Member Administrator

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    I have created a dedicated feedback section, please feel free to write a review of your experience, what went wrong and how it was resolved. Glad it was sorted. iPadAlternative
     
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