Support Request It is merely part of the R-BOX

Discussion in 'MK809 II' started by Guilherme Rozini, Jul 16, 2013.

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  1. Guilherme Rozini

    Guilherme Rozini Member

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    Location:
    Brodowski, Sao Paulo
    TV Stick:
    MK809 II
    Hello, my MK809 II (Android 4.1 Mini PC) is not carrying the part of R-BOX, just hangs and does not load, I would like to know some way to fix this by formatting or something of the genre.
     
  2. mrkus21

    mrkus21 Administrator Global Moderator

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    Location:
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    Phone:
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    Got to our resources and find the correct Rom, use the included guide and flash it again.
    Seems there is a small firmware problem... reflashing could help.;)

    Gesendet von meinem Feiteng GT-H9500+ mit Tapatalk 2
     
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  3. Guilherme Rozini

    Guilherme Rozini Member

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    Location:
    Brodowski, Sao Paulo
    TV Stick:
    MK809 II
    Okay, but wanted to know the steps to repair because RockChip Tool and downloaded the image, just that I am not able to recognize the device via USB, there was wondering if I connect the USB cable to the "DC" or a USB cable in "HOST . "

    Legend:
    DC: Input Power.
    HOST: Input to Control WiFi.


    Thank you.
     
  4. mrkus21

    mrkus21 Administrator Global Moderator

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  5. Ali hasnain

    Ali hasnain Member

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    TV Stick:
    Tronsmart cx-919
    i have tronsmart cx 919 stucks at r-box logo and nothing
    in rockchip batch tool i click on switch and it say check chip fail
     
  6. mrkus21

    mrkus21 Administrator Global Moderator

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    Yes, hold the Reset Button and then Connect the Device to your PC. Only via OTG Cable no Power Supply needed, then it should work.
     
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