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Lost Order

Discussion in 'Customer Support' started by Lutop, Feb 11, 2014.

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  1. Geekbuying

    Geekbuying Verified Store

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    Hello, @Lutop
    We still so not have the news of your order, while we are still working on that. The worst situation for you is you do not get the package, but we will sure refund the money if that happened.

    We both need to wait a bit long.

    Sorry for all.

    Anders
    Geekbuying.com
     
  2. Lutop

    Lutop Member

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    I'll wait patiently...
     
  3. Lutop

    Lutop Member

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    Hi,

    Any news on this one? Situation is the same, pacakge has not been delivered.

    Until when do you want me to keep on waiting? I already mentioned 2 months ago that according to the local post office the package is lost.... So honestly, we can keep on waiting forever with the same result...
     
  4. mrkus21

    mrkus21 Administrator Global Moderator

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    @Geekbuying

    I think you should find a Solution for this Problem.
    Thanks.
     
  5. Geekbuying

    Geekbuying Verified Store

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    Hello, dear all.

    I will talk with my team about this issue again. Latest news will be updated.

    Regards
     
  6. Geekbuying

    Geekbuying Verified Store

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    @Lutop @mrkus21

    Still do not have latest news. I have reported your issue to our service department, to see what solution they will offer.

    Sorry about this.

    Keep in touch.
    Geekbuying.com
     
  7. Lutop

    Lutop Member

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    Hi,

    Today I received the notification from geekbuying order traking team that I will receive a refund, and some hours later I got the money in Paypal, so we can consider this closed.

    Thanks for your help.

    Reagards

    Mateu

    PS: If the parcel ever arrives I will contact you trhough the forum.
     
  8. Geekbuying

    Geekbuying Verified Store

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    Okay. thank you for your patience.

    Best regards.
    Anders
    Geekbuying.com
     
  9. mrkus21

    mrkus21 Administrator Global Moderator

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    @Geekbuying @Lutop

    This is how Support should work. Really good Service, Geekbuying.
    Nice to see that this Problem is solved.

    Thanks, Anders.

    mrkus21
     
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