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Missing item

Discussion in 'Customer Support' started by Manurana, Mar 12, 2015.

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  1. Manurana

    Manurana Member

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    Hi,
    I ordered a tablet and a smartphone from Geekbuying. the status of both of them on the site is "shipped" but in the pack that I received Monday it was present only the tablet, as correctly stated by DHL documents and from the label attached on the envelope. I tried several times to contact the assistance, but I had no answers. I want to know what happened to my smartphone and when It will be effectively shipped, not to mention that I will have to pay twice the customs duties. Order number is #3285022 (Manuela Salio). Hope to hear someone here. Thx.
     
    Last edited: Mar 12, 2015
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