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Processing Time [Solved]

Discussion in 'Customer Support' started by mrkus21, Mar 27, 2014.

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  1. mrkus21

    mrkus21 Administrator Global Moderator

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    @Pandawill

    Hi there, how long it your processing Time for my Order 100751291 ??

    I ordered with DHL Express.

    Thanks, mrkus21
     
  2. mrkus21

    mrkus21 Administrator Global Moderator

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    Still nothing?

    Gesendet von meinem Jiayu G4T Advanced mit Tapatalk Pro
     
  3. ATAB

    ATAB Staff Member Global Moderator

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    @mrkus21
    did you try to contact the supplier directly !?
    @Pandawill - could you check the order !?


    Thanks,
    ATAB
     
  4. mrkus21

    mrkus21 Administrator Global Moderator

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    Yes, I´ve send out an E-Mail today. It´s now 5 working Days Processing Time and no Information if it is in Stock or not.
    Would be cool if you can offer some more Informations in my Account @Pandawill.
    I can wait, but some Informations about what´s happening would be great. You told me at my last Order, it would be faster to order by DHL Express, and
    so I did now.

    Thanks, mrkus21
     
  5. mrkus21

    mrkus21 Administrator Global Moderator

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    Now Informations are at my Account, no Email Answer yet.

    About Your Order
    Mar 29, 2014 6:45:05 AM
    Good day!<br> We have posted your order by (Order ID:100751291) DHL on 2014-03-29 19:39:47. the tracking number is 8038687344. It will takes about 3-6 days,+/-. You could track it on www.dhl.com. You are welcome to write your shopping experience on http://www.pandawillforum.com/forumdisplay.php?fid=24, <br> or leave a review on our site. Thanks again for shopping with us.
     
  6. Pandawill

    Pandawill Verified Store Member

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    @mrkus21 Hi, haven't checked vondroid for few days, my apologies. Usually the processing time depends on the stock of products, packages will be shipped out in 2-3 working days after QC if it's available; otherwise we need to wait for the manufacturers' deliveries, no exact date given.

    We apologized for the delay in your case. You should get the parcel in this week, if it goes well on the clearance process. Any question just message our service at customerservice@pandawill.com or use livechat directly on our website.

    Tips:
    1. Contact our service for instant help please, we might not solve your problem here in time.
    2. Better not to post your full order number, tracking code or other personal info in public, for your privacy concerns.

    Wish you feel satisfied with your shopping :)
     
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