Pinned Sending Parcels to the EU - Important Information

Discussion in 'VonDroid Announcements' started by Piers, Oct 25, 2013.

Remove Advertisements
  1. Piers

    Piers Staff Member Administrator

    Posts:
    1,767
    Likes Received:
    408
    Trophy Points:
    67
    Location:
    U.K.
    Tablet:
    See signature
    Phone:
    See signature
    TV Stick:
    See signature
    Reports have been coming in about Customs from various EU members refusing certain electronic items from Asia. I'm telephoned HMRC (Her Majesty's Revenue and Customs) and found the reason for this, according the customer service agent:

    "Lithium based batteries are at risk of causing hazardous fires and/or explosions, therefore the HSE (Heath and Safety Executive) implements the Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009, which applies Europe-wide in similar rulings."

    I then went on to further question the relevance to tablet computers, mobile phones and other products and he replied:

    "If a parcel coming into the European Union is not packaged correctly with the proper markings then it's at risk of being refused entry to any one of the member states, or nations which follow a similar law."

    There doesn't appear to be a way around this, other than sending a parcel to Switzerland so it travels via road to get to the rest of the UK, however this still violates the Act and the item can still be refused entry to the designation country, however since this has been in place (in the UK) since 2009 it does make one question the checking process.

    For any Stores/Suppliers wishing to find out more, you can visit this link. This is a UK Government website but the same policy is Europe-wide.

    I've stickied this post and hope you user, as well as stores, find it useful.
     
  2. ATAB

    ATAB Staff Member Global Moderator

    Posts:
    1,479
    Likes Received:
    46
    Trophy Points:
    67
    Location:
    Pott in Germany
    Tablet:
    Odys Genio 7"
    Phone:
    Samsung S2
    Thanks for clarifying this - but that such or similar rules apply - is an old story.
    But the new quality is that currently in Germany - maybe elsewhere as well - that customs do check start to check more properly - which in the end might put any parcel from China at a lot higher risk of being sent back then it used to be.
    No one knows if there is a special reason for that.

    That might pass though...
    In Germany - where to parcels enter Germany!? Mostly in Frankfurt - right!?


    ATAB
     
    Piers likes this.
  3. Piers

    Piers Staff Member Administrator

    Posts:
    1,767
    Likes Received:
    408
    Trophy Points:
    67
    Location:
    U.K.
    Tablet:
    See signature
    Phone:
    See signature
    TV Stick:
    See signature
    It's not an old story, the rules were updated in the UK a few weeks ago, but not enough to warrant a change in name.
     
  4. Tuen

    Tuen Staff Member Administrator

    Posts:
    4,813
    Likes Received:
    508
    Trophy Points:
    67
    Location:
    Sint-Niklaas - Belgium
    Tablet:
    See Signature
    Phone:
    See Signature
    Maybe just unlucky that they have found the package. Or they have new scan machine to detect battery xD


    Sent from my iPhone using Tapatalk
     
  5. ATAB

    ATAB Staff Member Global Moderator

    Posts:
    1,479
    Likes Received:
    46
    Trophy Points:
    67
    Location:
    Pott in Germany
    Tablet:
    Odys Genio 7"
    Phone:
    Samsung S2
    I can't speak for UK - but there have been discussion about something like this before...just think of the CE sign.
    The result is the same - delivery not possible..
    Battery scanning
    Well - I guess that the big question - they might gotten some new equipment in place that allows them to scan e.g for batteries much more efficient than before...

    ATAB
     
  6. Tuen

    Tuen Staff Member Administrator

    Posts:
    4,813
    Likes Received:
    508
    Trophy Points:
    67
    Location:
    Sint-Niklaas - Belgium
    Tablet:
    See Signature
    Phone:
    See Signature
    normally all the package will pass to a X-ray scan so they should know what inside the package (like drugs or illegal stuffs) is. but if they really open your package that is the question. But for battery they can easy see it on the X-ray. Maybe now they just open all the package that are looks like battery? or they have recruit a lot of people to work on custom?
     
  7. ATAB

    ATAB Staff Member Global Moderator

    Posts:
    1,479
    Likes Received:
    46
    Trophy Points:
    67
    Location:
    Pott in Germany
    Tablet:
    Odys Genio 7"
    Phone:
    Samsung S2
    Well - trust me - they make you believe that they x-ray all parcels coming properly - but this was not really the case (in Germany) - too little staff and too much to handle...but they might have tighten up the procedures and maybe they got a facility to scan more easily in evasive.

    But that is just a guess...
    Anyone aware of what is going on!?
    Or was this just some bad luck?

    ATAB
     
  8. Tuen

    Tuen Staff Member Administrator

    Posts:
    4,813
    Likes Received:
    508
    Trophy Points:
    67
    Location:
    Sint-Niklaas - Belgium
    Tablet:
    See Signature
    Phone:
    See Signature
    Maybe we need to put some undercover people to the custom and looks how it works.. Anyone want to do a undercover report? *joking


    Sent from my iPhone using Tapatalk
     
  9. ATAB

    ATAB Staff Member Global Moderator

    Posts:
    1,479
    Likes Received:
    46
    Trophy Points:
    67
    Location:
    Pott in Germany
    Tablet:
    Odys Genio 7"
    Phone:
    Samsung S2
    Where is tab007 when you need him!??

    ;-)!
    ATAB
     
  10. Tuen

    Tuen Staff Member Administrator

    Posts:
    4,813
    Likes Received:
    508
    Trophy Points:
    67
    Location:
    Sint-Niklaas - Belgium
    Tablet:
    See Signature
    Phone:
    See Signature
    He has been catched by police007


    Sent from my iPhone using Tapatalk
     
  11. smokieg

    smokieg Member

    Posts:
    315
    Likes Received:
    49
    Trophy Points:
    67
    Location:
    Australia
    Tablet:
    Yuandao N101
    Phone:
    Samsung Galaxy S2
    Similar problems here in Australia, Any electronic product containing lithium batteries can not be sent by air freight as they are deemed "dangerous goods" all thanks to the ICAO rules.:paper:
     
  12. Tuen

    Tuen Staff Member Administrator

    Posts:
    4,813
    Likes Received:
    508
    Trophy Points:
    67
    Location:
    Sint-Niklaas - Belgium
    Tablet:
    See Signature
    Phone:
    See Signature
    It seems the package can't shipped out in china from china post?
    Maybe due the problem in the past with exploded samsung phones and iPhones?


    Sent from my iPhone using Tapatalk
     
  13. ATAB

    ATAB Staff Member Global Moderator

    Posts:
    1,479
    Likes Received:
    46
    Trophy Points:
    67
    Location:
    Pott in Germany
    Tablet:
    Odys Genio 7"
    Phone:
    Samsung S2
    CHINA POST + Devices w/ batteries = No go since September

    All I learned lately is that CHINA POST - since this September - has tighten their rules.
    So shipping of any device with batteries is not an option for CHINA POST any more.
     
  14. EMP

    EMP Member

    Posts:
    72
    Likes Received:
    2
    Trophy Points:
    7
    Location:
    Amersfoort Netherlands
    Tablet:
    chuwi v88s
    Phone:
    SGS1 running cyanogenmod 10.2
    thats what mistertao also says
     
  15. Piers

    Piers Staff Member Administrator

    Posts:
    1,767
    Likes Received:
    408
    Trophy Points:
    67
    Location:
    U.K.
    Tablet:
    See signature
    Phone:
    See signature
    TV Stick:
    See signature
    One way around this for EU customers is to send via Switzerland...
     
  16. smokieg

    smokieg Member

    Posts:
    315
    Likes Received:
    49
    Trophy Points:
    67
    Location:
    Australia
    Tablet:
    Yuandao N101
    Phone:
    Samsung Galaxy S2
    Same thing is happening with post out of Hong Kong


    03 October 2013 | 11:36AM EST
    [​IMG]

    Recently the Hong Kong Post announced that all items posted by air are now subject to x-ray screening for regulated materials. This additional screening may cause delays in shipment due to no fault of the seller, so if you purchased an item from a seller in Hong Kong, please allow extra time for delivery - at least a week more than the seller's stated delivery time.
    Also note that items containing the regulated materials are being returned directly to sellers and not delivered to the buyer. These items may include:

    • Items with lithium batteries such as video cameras, walkie talkies/2-way radios, GPS devices, radio-controlled toys, Bluetooth headsets, smartphones/mobiles, laptop computers, shavers, power drills, tablets and portable DVD players
    • Liquid beauty products, including fragrances, colognes, lotions, and toner
    • Items with "eliquids" such as electronic cigarettes and lighters

    Source: http://www2.ebay.com/aw/au/201310.shtml#2013-10-03113347?_trksid=p3984.m2301.l3955

    Any international freight forwarders in Switzerland?
     
  17. Piers

    Piers Staff Member Administrator

    Posts:
    1,767
    Likes Received:
    408
    Trophy Points:
    67
    Location:
    U.K.
    Tablet:
    See signature
    Phone:
    See signature
    TV Stick:
    See signature
    I'm sure the GDP of HK and China is going to drop rapidly.
     
  18. Tuen

    Tuen Staff Member Administrator

    Posts:
    4,813
    Likes Received:
    508
    Trophy Points:
    67
    Location:
    Sint-Niklaas - Belgium
    Tablet:
    See Signature
    Phone:
    See Signature
    atm one battery charger is on the way of swissland

    Screen Shot 2013-10-30 at 14.07.02.png
     
  19. smokieg

    smokieg Member

    Posts:
    315
    Likes Received:
    49
    Trophy Points:
    67
    Location:
    Australia
    Tablet:
    Yuandao N101
    Phone:
    Samsung Galaxy S2

    Nice one, how were you able to get shipping via Switzerland?
    Was it something that had to be arranged with the place of purchase or are you using a freight forwarder.
     
  20. Tuen

    Tuen Staff Member Administrator

    Posts:
    4,813
    Likes Received:
    508
    Trophy Points:
    67
    Location:
    Sint-Niklaas - Belgium
    Tablet:
    See Signature
    Phone:
    See Signature
    package when back to the seller, so the seller resend them with swisspost. didn't know before, he just send it and let me know that the previous package came back.
     
Remove Advertisements