Android News EU and German Customs Problems

Discussion in 'Device News' started by mrkus21, Oct 22, 2013.

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  1. mrkus21

    mrkus21 Administrator Global Moderator

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    @Registered @Moderator @Administrative @Geekbuying @Seller

    Hey Guys,

    this is a really Bad Day for us all.
    But I think it´s really important to let you know some Bad News, too.

    EU Customs are stopping Orders from China this Time.
    I ordered a Tablet, 2 Phones and more Stuff from Geekbuying and merimobiles.
    This Time it was said, that a Phone has burned out on a Airport which was been ordered from China, so the Customs now take care about every Order with "e-liquid".
    Means, Tablets, Phones, e-cigarettes, MP3-Players... everything with a battery or something will directly send back to the Seller.

    Only if you got luck you will get your Order. In my personal expierience I wait now for over 5 Weeks of my Geekbuying Order to arrive, normally I get every Order after exactly 2 Weeks. Geekbuying has been informed and will take care about all Resent Orders that Buyers will get their Money refunded.

    I try my best to post all the Informations I get. I stay in Contact with Geekbuying and Merimobiles.

    Thanks, mrkus21
     
    Last edited: Oct 22, 2013
  2. Geekbuying

    Geekbuying Verified Store

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    Sorry about that and we would try our best to do our duty. Good luck to my friends.
     
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  3. Piers

    Piers Staff Member Administrator

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    I'm assuming that since most EU parcels get routed through Germany before they come to their destination this also is an issue for all EU nations?
     
  4. mrkus21

    mrkus21 Administrator Global Moderator

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    Maybe, I did not have more information yet. But I will post, if I know more...

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  5. mrkus21

    mrkus21 Administrator Global Moderator

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    I wait for 7 orders this time. Geekbuying, merimobiles and Ali

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  6. mrkus21

    mrkus21 Administrator Global Moderator

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    I only can tell you my expierience here in Germany. But like Piers said, Parcels to EU are also routed through Germany. Normal Way should be China > Frankfurt > Buyer or China > Leipzig > Buyer. We have no save Informations for it, but the normal Way is over the Big German Airports like Frankfurt and from there to the Destination Country.
    But we´re also not sure...

    If anyone has some expieriences with EU Countries, please post here...
     
  7. EMP

    EMP Member

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    a friend of mine ordered a phone from china with dhl shipping and it arrived in the Netherlands just a small week ago.
     
  8. Tuen

    Tuen Staff Member Administrator

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    my last order was last week: from china an external battery (over 1000mah storage) and it has come without problem.. there are still package coming with battery inside, i'll update you if there is a problem.

    how did you send it? with dhl or using Cheap china airmail?

    here you see my last few shipping this weeks and there is not really a problem:
    http://www.17track.net/en/result/po...9CN,RB763860875CN,RB771548046CN,RB844591285CN
     
    Last edited: Oct 23, 2013
  9. mrkus21

    mrkus21 Administrator Global Moderator

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    China airmail.

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  10. Tuen

    Tuen Staff Member Administrator

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    Just got mail from ali seller.. Usb battery charger will resend by swiss mail because china airmail refuse the package


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  11. mrkus21

    mrkus21 Administrator Global Moderator

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    That's exactly what I mean...

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  12. Piers

    Piers Staff Member Administrator

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    Hmm, let's see if we can find out more and work it out on a country basis. I'll look into it for the UK.
     
  13. mrkus21

    mrkus21 Administrator Global Moderator

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    The Problem is not with DHL, because they do the Customs declaration Check by themselves.
    But here in Germany normally you pay 15-30€ more for the Shipping and then again 20-25€ for Declaration, so about 50€ more for a Item !
    Thats why I order with normal shipping at Geekbuying and anytime i received my Items after only 2 Weeks. Now Week 6 has begun.

    I hope everything will arrive, but Tracking doesn´t go forward this Time.

    RB464884058CN
    RB464883106CN
    RB464884398CN
    RX103921023SG
     
    Last edited: Oct 24, 2013
  14. EMP

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    my chuwi v88s is send with singapore post hopefuly i have more luck....
     
  15. EMP

    EMP Member

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    this is what mistertao send me for shipping of my tablet:
     
  16. Piers

    Piers Staff Member Administrator

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    Please keep us updated :)
     
  17. Tuen

    Tuen Staff Member Administrator

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    Is it now china airmail refuse or is the EU custom refuse them? I mean does it go outside china already and then refuse by import in EU or is the package already block in china before go out?


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  18. mrkus21

    mrkus21 Administrator Global Moderator

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    That's what I'm also interested in... lol

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  19. ATAB

    ATAB Staff Member Global Moderator

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    OEM China tablet dream broken?

    Same here... I see that some stuff has been sent back to China after having arrived here.
    I also noticed that some seller refuse now to ship to Germany - more than it used to be...

    ATAB
     
  20. mrkus21

    mrkus21 Administrator Global Moderator

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    I don't think it's broken, I think this is a time limited problem. Customs can not check every order that arrives here the whole year long...

    I wait for 7 orders with different shopping methods, so let's see, which of them arrives and which not.

    Last hope is dhl. They do their customs by themselves.

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