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GeekBuying Haier W718 fully Refunded !

Discussion in 'Store Feedback' started by mrkus21, Apr 10, 2013.

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  1. mrkus21

    mrkus21 Administrator Global Moderator

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    Hi Guys,

    It´s Time for a little Story...
    A Friend of me ordered a Phone from Geekbuying - the Haier W718 !
    The Phone arrives after 2 Weeks with no Customs Problems.

    But, this Phone has 1 Problem, the Google PlayStore did not run out of the Box !
    After I contact the Geekbuying Support, they did their best and tried to help me to get PlayStore running over 2 Weeks.
    Other Users reported they get it running. But on this Device, no Way...
    I flashed 3 Roms and tried to fix Permissions, copied some Files and rooted the Device!
    But with no Success !

    After a PM to Geekbuying they agreed to a Full Refund of this Device to my Friend!

    So thanks again Geekbuying for this Service, it´s important to see that you improve your Support and do your best to get your Buyers happy !

    Thanks, Markus :)
     
  2. Geekbuying

    Geekbuying Verified Store

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    Hi Mrkus21,

    Thanks for your feedback on this case.

    I am glad to see this issue has been solved in a good way and do feel sorry that difficulty caused by this phone. I understand the hassle when you can not run playstore on your phone and we are looking for the good tools that can sort this issue really well. Also, I'd like to thank Rafas, the user who helped us on this case by offering a ROM and tool.

    In all, much appreciated to your trust and support and we will continue to provide the good customer service and product, shipping and better user experience.

    All the best,

    Dino

    Geekbuying.com
     
  3. Tuen

    Tuen Staff Member Administrator

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    Maybe there will be some hope for this phone. I'll take a look at that phone Geekbuying
     
  4. ATAB

    ATAB Staff Member Global Moderator

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    Nice to read this feedback here!

    ATAB
     
  5. Geekbuying

    Geekbuying Verified Store

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    Tuen, thanks for your comment. We are looking forward to see it, good luck!:)
     
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