Order from aliexpress

Discussion in 'N101 Order, Shipping and Experience' started by Tuen, Jul 6, 2012.

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  1. sebhar70

    sebhar70 Member

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    Hi,

    I ordered my Window N101 (black) from Elijah (Aliexpress) on the 18.07.12 followed by an email requesting confirmation that the black version would be sent, received no reply a second request is sent a couple of days later, still no reply. Contacted them agian last night seeing as my was order was shown as not sent. This morning I contact supplier again and speak to July she states that the tablet has been sent and it is silver :evil: Cut a long story short after much discussion between July and I she advises me to cancel order stating that I ordered the wrong one. At this point I did'nt know to laugh or cry :cry: . She tries to say that she did not receive emails I sent even though I received a confirmation emails from Aliexpress stating that it was sent to her email address, finally she blames Chinese email system. I have wasted five days and now have to wait until at least the 2nd/3rd of August to receive an order I have now placed with Eternal. PLEASE BE AWARE OF ELIJAH
     
  2. Tuen

    Tuen Staff Member Administrator

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    but the service of eternal are very nice. They answer the question within 24hours.
     
  3. sebhar70

    sebhar70 Member

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    Hope so although reading a post from the Slatedroid website would indicate that they have not been completely honest.
     
  4. Tuen

    Tuen Staff Member Administrator

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    Don't really now, maybe just some of them? or just some people of the service department don't know?
     
  5. zetlaw

    zetlaw Member

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    Ive places an order with eternal at the 16th only today tha 23 i can see my package as accepted in china post. So that means i guess it took them a 7 day processing time.
     
  6. Tuen

    Tuen Staff Member Administrator

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    But with china post it will take longer time
    I've use ups and i've got them in 5 business day


    Sent from my Window N101 using Tapatalk 2
     
  7. zetlaw

    zetlaw Member

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    yea i think i made a mistake
     
  8. alternativ

    alternativ Supporter Member

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    Location:
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    Tablet:
    SuperPAI III
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    TV Stick:
    UG802
    Today message from Lisa ET (Eternal team): "The new batch is arrived some stock, it's very good. Pls don't worry about it."
     
  9. srmacpherson

    srmacpherson Member

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    Everyone who has been ordering from Aliexpress seems to be satisfied with their tablets.
    But they're all OEMs.
    What is the difference between an original Yuandao/window and an Eternal or other OEM model?
     
  10. dch2gav

    dch2gav Member

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    As far as I know the only difference is that the OEMs dont have the logo at the back of the tablet! They come from the same factory with the same hardware & software.
     
  11. alternativ

    alternativ Supporter Member

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    Location:
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    Just ordered black back version + leather case from Aliexpress (Eternal team), keep fingers crossed for me ;) I asked 'em to state shipment as a e-book reader with cost 100 dollars. But still I'll pay 20% VAT, those bastards :evil:
     
  12. Tuen

    Tuen Staff Member Administrator

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    It not really VAT but more cost for the customs. and cost for the person (company) that help you declare the good.
     
  13. alternativ

    alternativ Supporter Member

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    TV Stick:
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    It is VAT, our republic is a jungle full of monkeys driving all other people to the hell :cry: And I'm afraid other costs will follow... Maybe I could tried to declare lower price, let say 60 dollars, but it would be too suspicious for customs inspectors. What was you declared price?
     
  14. Tuen

    Tuen Staff Member Administrator

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    $120 ==> about €90 with €41 custom fee
     
  15. dmagee

    dmagee Member

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  16. alternativ

    alternativ Supporter Member

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    Location:
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    Tablet:
    SuperPAI III
    Phone:
    Jiayu G4HG Advanced
    TV Stick:
    UG802
    Everything gone with Eternal team smoothly,communication, order placed, paid, ET received payment and now I've got this message:
    "Your order has been cancelled for security reasons. The fund for this order hasn't been deducted by AliExpress. However, some banks may hold this payment, and the bank will reverse the payment for up to 7-10 working days before releasing back to the card holder. To avoid order cancellation in the future, please submit a claim for payment verification."

    What the hell is goin on? :evil:
     
  17. Tuen

    Tuen Staff Member Administrator

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    Your creditcard has been refused?

    Sent from my Window N101 using Tapatalk 2
     
  18. alternativ

    alternativ Supporter Member

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    Location:
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    Tablet:
    SuperPAI III
    Phone:
    Jiayu G4HG Advanced
    TV Stick:
    UG802
    I don't know what happened. I paid with my Mastercard yesterday evening, they received my payment without any problem and one hour ago I've got this message.

    EDIT: I used the "CLAIM" button and now I know, what happened:
    "Your order has been cancelled for security reasons. In order to avoid order cancellations in the future, please provide us with copies of your ID card (or your passport), credit card and credit card Statement."

    So farewell Eternal team! :roll:

    Gents, which trusted seller doesn't require personal details? THX
     
  19. zetlaw

    zetlaw Member

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    Maybe your card is blocked to an international purchases ?
     
  20. alternativ

    alternativ Supporter Member

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    Location:
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    Tablet:
    SuperPAI III
    Phone:
    Jiayu G4HG Advanced
    TV Stick:
    UG802
    No, it's not, I'm pretty sure, I'm using this card quite often ;)
     
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