We tried to update the firmware of an Allfine fine 10 joy tablet. Some searching showed that it contains a Rockchip processor. So I downloaded the RK batch tool, downloaded the firmware from the Allfine website and installed the USB driver (the tablet is able to connect as a mass storing device to the computer). Next, when I open the RK batch tool (as administrator!), I connect the tablet while holding down the FFM button. The tablet shows up as a green square with 1-1-2 displayed under it. As far as I can judge, this is still 100% correct. But now when I hit the button at the upper right corner (with ... on it), it and select the system.img file, it shows ''load firmware failed'', as shown below. I tried all sorts of things to prevent this from happening (switched off virus scanner, lowered security setting in my account), but nothing helped. Does anyone know what I can do to make it load the firmware? Best regards, Bas & Merijn.