How to Upgrade. First at all backup all you important files to a EXTERNAL SD-Card. Prepare Computer Download the firmware that you want to install. It should be a img file (after unzip) Sometimes there will be extra files included that require. (you can use them or just follow this guide) Reason why not use the extra files? Because there is a chance that the program set on Chinese language. Then you need the rockchip tool to flash your device. This can be download on the link below: http://www.mediafire.com/?koja23446mrl6zb Unzip them and you will found an RKBatchTool. Prepare Tab Go to your device and shutdown them. Connect the usb cable with your device. Hold the "power" + "Volume -" button for about 3 seconds. Release both of them You will see a black screen, it won't appear something on the screen. Connection with Computer Connect the USB cable to your pc If you connect them for the first time in recovery mode it will ask you to install the driver The required driver can be found on the following link: viewtopic.php?f=56&t=252 Flashing the Tab If everything correct done you can start the Rockchip Batch tool On the top of the program you can click on the "…" (browser button) and select the IMG file that you want to update. Just for confirm: - Check the FW Time is the same as the firmware update that you want to install. e.g 2012-07-18 …. with 20120718.img. - the support should be: RK30 If it not the case then it would be a wrong file and try to confirm if the firmware is correct. Then look below on the connected Devices NO1 is colored. Select then on the UPGRADE button (NOT RESTORE!!!) and just wait until it ready. Do not interrupt the device while it is flashing.. Otherwise it can brick your device.